Duty Free inflight onboard | TRO-DF | Inflight Sales Group ISG

Travel Retail Operators

TRO-DF | Inflight Sales Group ISG

Inflight Sales Group (ISG) are based in Hong Kong and mainly service onboard concessions and the supply of products for Asian airlines, but they do have offices around the world and they originally started in the US by supplying Pan American World Airways. Global airline carriers such as Cathay Pacific, ANA, Air China and China Southern all now use the Company's duty free onboard shopping facilities.

Their duty-free catalogues, such as the Philippine Airlines brochure, have won awards and their sales training with flight crew was a leading nomination at ISPY (Inflight Sales Person of the Year) for the now defunct, Northwest Airlines. As air traffic increases in Asia, especially China, it is expected that the thirst for luxury goods will grow as will the need for this company's services.

How does duty free work, can you buy, which products do they sell, what shops are available, do they open for my flight, best prices?.

There is a long list of duty-free related questions asked by travellers before they start their journey.

Travel Retail is a diverse business and most Operators have outlets in global locations, so the best travel shopping advice we can offer is to search your destination in the box above and find the stores which are available for your destination. Be it by land, sea or air, duty free stores can be found if you are travelling internationally.

The duty free on arrival global search 'App' for phone and tablet is now available in Android version beta v1, we are working hard to make it the best travel shopping site and mobile App available, the Apple/iOS version will follow soon. You will be able to search the globe from your phone for duty-free shops at your destination, on planes, boats, airports or border stores. To download the app click the image below to check before you fly!